20 August 2024

Your privacy is of great importance to E-Bike Mobility BV. We therefore comply with privacy legislation. This means that your data is safe with us and that we always use it properly. In this privacy policy, we explain what we do with the information we learn about you.

If you have any questions or would like to know exactly what data we keep about you, please contact E-Bike Mobility BV.

Contact Form / WhatsApp

You can contact us via the contact form or WhatsApp to ask questions or make requests.

For this, we use your email address, phone number, and address details. We do this based on your consent. We keep this information until we are sure that you are satisfied with our response.

Sharing with Other Companies or Institutions

With the exception of the leasing company and the service partner, we do not share your personal data with other companies or institutions under any circumstances, unless we are legally obliged to do so (for example, if the police require it in case of suspected criminal activity).

Cookies

Our website uses cookies. Cookies are small files in which we can store information so that you do not have to fill it in repeatedly.

When you visit our webshop for the first time, we show a notification explaining cookies. We will ask for your consent to use these cookies. You can disable the placement of cookies via your browser.

Google Analytics

We use Google Analytics to track how visitors use our webshop. We have entered into a data processing agreement with Google. It contains strict agreements about what they may record. We have not allowed Google to use the obtained Analytics information for other Google services. We also have Google anonymize the IP addresses.

Security

The security of personal data is very important to us. We use secure connections (Secure Sockets Layer or SSL) that protect all information exchanged between you and our website when you enter personal data.

Changes to this Privacy Policy

If our website changes, we must of course also update the privacy policy. Always pay attention to the date above and check regularly to see if there are new versions. We will do our best to announce changes separately as well.

Access, Modify, and Delete Your Data

If you have questions or want to know what personal data we have about you, you can always contact us. See the contact details below. You have the following rights:

To receive an explanation of which personal data we have and what we do with it

To access the exact personal data we have

To have errors corrected

To have outdated personal data deleted

To withdraw consent

To object to certain uses

Please make sure to clearly identify yourself so that we can be sure we do not modify or delete information about the wrong person.

Submitting a Complaint

If you believe that we are not helping you in the correct way, you have the right to submit a complaint to the supervisory authority, the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

Contact Details

E-Bike Mobility BV
Frankweg 43a
2153 PD Nieuw-Vennep